FAQ

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  • Are you a manufacturer or a trading company?

    We are a professional manufacturer with over 30 years of experience in the automotive parts sector. Our in-house production base and R&D team in Ruian, China, allow us to maintain effective management over product quality, production processes, and cost, enabling us to provide competitive products to our clients.

  • How do you ensure your product quality?

    We have established a strict quality management system and monitor every stage from raw materials to finished products. Our factory has passed quality management system certification, and we can provide the relevant certificates for your review.

  • Can we visit your factory?

    Absolutely! We warmly welcome potential clients and partners to visit our facility for an on-site inspection. Please schedule an appointment with us in advance so we can arrange a professional team and technical presentation for you.

  • Do you offer custom-made products according to our requirements?

    Yes, definitely. OEM and ODM services are one of our core competencies. Please provide us with your detailed specifications, drawings, or samples. Our engineering team will evaluate them and provide you with a professional solution and quotation.

  • What is your Minimum Order Quantity (MOQ)?

    For standard products, our MOQ is typically [e.g., 500 units]. For customized orders, the MOQ depends on the specific processes and requirements. Please contact us to discuss your needs, and we will try our best to accommodate them.

  • Do you provide free samples?

    Samples are available, but they require a sample fee and shipping cost. The sample fee will be refunded or deducted from your first formal order amount. We are confident that the quality of our samples will convince you.

  • Is the price inclusive of all charges?

    The reference prices on our website are typically the unit price under [e.g., EXW or FOB] terms. The final quotation will be based on your order quantity, packaging requirements, destination, and chosen trade terms. We will provide you with a clear and detailed proforma invoice (PI).

  • What payment methods do you accept?

    We support multiple secure payment methods, including T/T (Bank Transfer), L/C (Letter of Credit), and PayPal (for small amounts). Specific terms will be clarified in the proforma invoice and contract.

  • Do you provide operation training or installation guidance?

    Yes. We can provide detailed user manuals, installation videos, and online technical guidance.

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